Support

Contact us

Our support inbox is being set up. In the meantime, the answers below cover the most common questions.

Signing in

Sign in with the email address and password you used to create your account, in the app or at https://app.millieattheboxes.co.uk.

Forgotten your password? Reset it at https://app.millieattheboxes.co.uk/forgot-password and we will email you a link.

When the tips appear

Millie publishes her top three for every UK greyhound race ten minutes before the off, with a fixed price taken just before the jump.

Outside UK racing hours the Today screen is quiet. Results and Performance always show the settled record.

Subscriptions and passes

Bought on iPhone or iPad: your subscription is billed and managed by Apple. To change or cancel it, open Settings, tap your name, then Subscriptions.

Bought on the website: cancel any time from your account on the members’ site. Cancelling takes effect at the end of the current paid month.

New phone, or a plan not showing? Open Account in the app and tap Restore Purchases.

A Day Pass covers every track for one UK racing day. A Track Pass covers one track for one UK racing day.

Deleting your account

In the app, open Account and tap Delete Account. On the website, sign in and go to https://app.millieattheboxes.co.uk/account/delete. Deleting your account does not cancel an Apple subscription, so cancel that in Settings first.

Gambling responsibly

Millie at the Boxes is an information service for adults aged 18 and over. We are not a bookmaker and do not take bets. Our tips are opinions, not guarantees.

If gambling is affecting you or someone you know, the National Gambling Helpline (GamCare) is free, confidential and open 24/7 on 0808 8020 133, or visit gamcare.org.uk.

18+ only. Please gamble responsibly.

If gambling is affecting you or someone you know, free confidential support is available from GamCare — call the National Gambling Helpline on 0808 8020 133 (24 hours a day, free from mobiles and landlines).

Millie at the Boxes is an information service. Picks are form analysis, not betting advice, and past form is no guarantee of future results.

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