Support
Contact us
Our support inbox is being set up. In the meantime, the answers below cover the most common questions.
Signing in
Sign in with the email address and password you used to create your account, in the app or at https://app.millieattheboxes.co.uk.
Forgotten your password? Reset it at https://app.millieattheboxes.co.uk/forgot-password and we will email you a link.
When the tips appear
Millie publishes her top three for every UK greyhound race ten minutes before the off, with a fixed price taken just before the jump.
Outside UK racing hours the Today screen is quiet. Results and Performance always show the settled record.
Subscriptions and passes
Bought on iPhone or iPad: your subscription is billed and managed by Apple. To change or cancel it, open Settings, tap your name, then Subscriptions.
Bought on the website: cancel any time from your account on the members’ site. Cancelling takes effect at the end of the current paid month.
New phone, or a plan not showing? Open Account in the app and tap Restore Purchases.
A Day Pass covers every track for one UK racing day. A Track Pass covers one track for one UK racing day.
Deleting your account
In the app, open Account and tap Delete Account. On the website, sign in and go to https://app.millieattheboxes.co.uk/account/delete. Deleting your account does not cancel an Apple subscription, so cancel that in Settings first.
Gambling responsibly
Millie at the Boxes is an information service for adults aged 18 and over. We are not a bookmaker and do not take bets. Our tips are opinions, not guarantees.
If gambling is affecting you or someone you know, the National Gambling Helpline (GamCare) is free, confidential and open 24/7 on 0808 8020 133, or visit gamcare.org.uk.